Privacy Policy
This privacy policy explains how Cruise Routes uses and protects any information that you provide when using this website.
Cruise Routes is committed to protecting your privacy. If we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in line with this policy.
We may update this policy from time to time by amending this page. We recommend checking it occasionally to ensure you are comfortable with any changes. This policy is effective from 20/04/2026.
WHAT WE COLLECT
We may collect the following information:
- Full name
- Contact information, including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We collect this information to better understand your needs and provide a more considered service. In particular, we may use it for the following purposes:
- Internal record keeping
- Improving our products and services
- Sending occasional emails about new products, special offers or other information we believe may be of interest to you, using the email address you have provided
- Contacting you for market research purposes, which may be by email, phone or post
- Customising the website experience based on your interests
SECURITY
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have appropriate physical, electronic and managerial procedures in place to safeguard the information we collect online.
HOW WE USE COOKIES
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once accepted, the file is added and helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about website traffic and improve our website in order to better meet customer needs. This information is used for statistical analysis purposes only and is then removed from the system.
Overall, cookies help us provide a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually adjust your browser settings to decline cookies if you prefer. Please note that this may limit your use of certain features on the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you leave our site via these links, please note that we do not have control over those websites. We cannot be responsible for the protection and privacy of any information you provide while visiting them, and such sites are not governed by this privacy policy.
We recommend reviewing the privacy policy of any external website you visit.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- When filling in forms on the website, look for the option to indicate that you do not want your information used for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing, you can change your mind at any time by contacting us at enquiry@cruiseroutes.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your information to send you promotional content about third parties where you have chosen to receive this.
You may request details of personal information we hold about you under the Data Protection Act 2018. To request a copy, please write to Cruise Routes, Suite 2 Millennium House, Eden Street, Kingston Upon Thames, Surrey, KT1 1BL.
If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible using the details above. We will promptly correct any information found to be inaccurate.